Most commonly asked questions.
01
Do Velvet Nest harnesses come in custom sizes or colors?
Your wish is our command! Yes, Velvet Nest is pleased to deliver specialized products to meet your unique measurements and tastes. A custom fitting fee of $25 will be added to the cost of a standard-sized harness. Velvet Nest provides the additional service of keeping your custom-sized patterns on file to eliminate custom fees for future purchases.
If your heart desires a totally unique special occasion harness in a particular hue, look no further. Velvet Nest harnesses can be made in a limitless variety of colors and patterns. We’d be happy to make any of our standard harness designs to coordinate with your birthday, holiday, anniversary, wedding, or other intimate apparel colors. Please email us for a quote.
02
Does Velvet Nest ship internationally?
Yes, we ship internationally from California, USA via USPS registered mail with tracking. The international shipping rate is $17, and average added shipping time is 10-15 business days. Customer must pay duty, taxes, and brokerage charges.
03
Do all Velvet Nest harnesses work with Tantus Feeldoe dildos?
Yes, and they also work well with the Funfactory Share.
04
What size dildos do Velvet Nest harnesses accommodate?
The Velcro docking system works best with dildos with a 1 ¼”-2” diameter.
05
How long will it take for my order to ship?
We package and ship your order as soon as possible. Orders are subject to verification and approval before shipping and take 2-3 day to process. Please note that we do not ship on Saturdays, Sundays or holidays. While we will do all we can to ensure your order is delivered on time, Velvetnest.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
06
What is your return policy?
Items purchased at Velvet Nest may be returned or exchanged within 45 days of the date recieved. Return item(s) may not be worn or washed.
07
What is your privacy policy?
We at Velvet Nest believe that it is our duty to respect your privacy. When you visit our website, we collect no personal information about you until you choose to order from us. We do not give, rent, or sell customer information to other companies.
All orders from Velvet Nest are shipped in plain packaging using a return address of "Velvet Nest"
Charges to your credit card statement will appear as "Velvet Nest"